Information Technology Management (ITM)


Technology management involves the application of management skills to the discovery, development, operation, and proper use of technology. Technology managers help create value for their organization by using technology and other resources to solve problems and improve efficiency and effectiveness. In short, twenty-first century technology managers help ensure that technology creates a better future for all.

Our flagship degree is the BS in Technology Management (TM). Students may enter this degree with almost any AAS degree in a technical area or with 45 approved technical credits without an AAS degree. We also offer the Integrated Studies emphasis for the TM BS degree. This degree allows students to blend TM courses with another selected area. Finally, we offer the AAS Degree in Technology. This degree is designed for individuals who have obtained licenses, certifications, apprenticeships, etc. and desire to continue their college education. We also offer a minor in TM for interested students.

The Global Issues of Information Technology Management

With the political and social changes taking place in Eastern Europe combined with the changes in Western European markets and Japanese global marketing strategies, American corporations now can utilize information technology as the ultimate weapon in reshaping/expanding their global marketing strategies.

Today, global information technology is not just a set of tools for computing, but rather is viewed as a strategic tool to bring organizations growth and prosperity in the decade of the 90s and beyond.The Global Issues of Information Technology Management is the right source for discovering the untapped potential of your information technology. It is a global tool for the growth and prosperity of your organization.

Critical Issues

Information Technology and Management explores the many different technologies inherent in the field of information technology (IT) and their impact on information systems design, functionality, operations, and management. There are many managerial roles for an IT Manager. Mintzberg classic role model includes six managerial roles: resource allocator, leader, spokesman, monitor, liaison, and entrepreneur. On top of these roles, IT manager has to have an idea about many more management issues, such as
change management, helpdesk management, network management, human management, content management, service management, investment management, process management, problem management, incident management, stress management and so on.. Today, we should add outsource management with the Cloud computing concepts. Knowing all of these management concepts with the Mintzberg roles, IT managers are able to better operate their department and serve to the business.

Management Issues in Information Technology are listed below:
1. Network Management
2. Service Management
3. Helpdesk Management
4. Application Management
5. Development Management
6. Project Management
7. Risk Management
8. Change Management
9. Human Management
10. Content Management
11. Lean Management
12. Rights Management
13. Systems Management
14. Outsourcing Management
15. Time Management
16. Security Management
17. Performance Management
18. Release Management
19. Asset Management
20. Knowledge Management
21. Data Management
22. Portfolio Management
23. Investment Management
24. Resource Management
25. Business Process Management
26. IT Financial Management
27. Strategic Management
28. Stress Management
29. Relationship Management
30. Incident Management
31. Problem Management
32. Alert Management
33. Capacity Management
34. Configuration Management
35. Patch Management
36. Role Management
37. Life cycle Management
38. Archive Management
39. Regulation Management
40. Scientific Management


Digital media and the applications that use it opened the possibility for the functioning of
new organizational models, where different entities may possess common goals, common
tasks, common resources or a common IT system. Today, IT technology allow businesses to
easily share resources and knowledge. They allow for the synchronization of information
systems belonging to suppliers and manufacturers. In other words, IT enables the integration
of business processes amongst various companies, such as automating the sending and
receiving of electronic orders, something that has became quite common recently. Through
IT applications and their proper use, organizations can co-create new value for the customer.
An important issue is the study of the IT services management mechanism from an
economical point of view. The aim of this paper is to present selected elements of the IT
value management system in the enterprise.


Posted By: Cristina O. Libuna

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